Returns & Exchanges
At WORKPRO Tools, we stand behind the quality of our craftsmanship and offer a 90-day satisfaction guarantee on all home and professional hardware. If your purchase does not meet your expectations, we are committed to making it right through a simple return or exchange process.
Initiate Your Request
Log in to your WORKPRO account and select the order you wish to return, or contact our customer support team with your order number to receive a Return Merchandise Authorization (RMA).
Pack Your Tools
Securely place the item in its original packaging, ensuring all components, manuals, and accessories are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the exterior of your package, ensuring any previous shipping labels are covered or removed.
Receive Refund or Exchange
Once our warehouse inspects the returned item, we will process your refund to the original payment method or ship your replacement tool within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing